FAQ

Frequently asked questions

What are the prohibited items inside the box?


The following items must not be shipped: jewelries, monies, motor vehicles or any parts thereof, firearms and explosives or parts thereof, flammable items, narcotics and drug paraphernalia, obscene materials, gambling apparatus and other items prohibited by the Philippine government. AFREIGHT will not be liable for loss, confiscation or legal action arising from shipment of such prohibited items.




How long will it take for the box to arrive?


Metro Manila 14 days after departure of vessel from HK port to the Philippines Luzon A 18 days after departure of vessel from HK port to the Philippines Luzon B & C 21 days from departure of vessel from HK port to the Philippines Luzon D 28 days from departure of vessel from HK port to the Philippines Visayas 28 days from departure of vessel from HK port to the Philippines Mindanao 30 days from departure of vessel from HK port to the Philippines *Please note that delivery commitment may change without prior notice




What is a No Delivery Zone?


NO DELIVERY ZONE includes critical or dangerous areas and remote islands. There is no delivery service in areas considered as NDZ.




What is NO LIFT CHARGE?


Boxes picked up from buildings with no lift are subject to HANDLING SURCHARGE